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Have questions or need help using UbiquityOne? Our support team is here to assist with platform usage, setup guidance, and general questions.

You can also explore Our self guided video tutorials.

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Your UbiquityOne Support Team Is Here To Help

We're here to answer your questions and help you get the most out of UbiquityOne. Whether you need guidance with setup, platform features, or general usage, our team is ready to assist.

If you need help or have a question, fill out the form and our support team will respond as soon as possible.

FAQ's

Frequently Asked Questions

How do I add my domain to UbiquityOne?

You can add your domain by navigating to the settings area and selecting domains. From there, you will enter your domain and follow the DNS instructions provided. Once the DNS records are updated with your domain provider, UbiquityOne will verify and connect the domain for use with pages, funnels, and tracking links.

How do I connect my email to UbiquityOne?

Email can be connected through the email services section in settings. UbiquityOne supports connecting external email accounts so messages can be sent and received directly within the platform. After authentication, emails will appear in the unified inbox and can be used in automations.

How do I set up SMS and phone calling in UbiquityOne?

SMS and calling are set up by enabling the phone system inside your account settings. Once activated, you can assign phone numbers, configure call routing, and begin sending and receiving text messages and calls directly from contact records.

How do I add users or team members to UbiquityOne?

Users can be added from the team management section in settings. You can invite team members by email and assign roles and permissions to control what they can see and manage within the platform.

How do I create an automation workflow in UbiquityOne?

Automation workflows are created using the visual automation builder. You choose a trigger such as a form submission or status change, then add actions like sending messages, assigning tasks, or moving pipeline stages. Workflows can be edited or expanded at any time.

How do I import contacts into UbiquityOne?

Contacts can be imported using a CSV file from the contacts section. During import, you can map fields, apply tags, and assign contacts to specific pipelines or workflows to keep data organized.

Title or How do I set up calendars and appointments in UbiquityOne?

Calendars are created in the calendar settings area where you define availability, appointment types, and notifications. Once set up, booking links can be shared with customers or embedded on your website.

How do I build forms or landing pages in UbiquityOne?

Forms and landing pages are built using the visual page and form builders. You can start from templates or build from scratch, then connect submissions directly to contacts, automations, and pipelines.

How do I connect third party tools to UbiquityOne?

UbiquityOne supports integrations through built in connections and automation based integrations. These allow you to connect payment processors, scheduling tools, and other business software to extend functionality.

How do I get help if I am stuck setting something up?

You can access video guides for step by step walkthroughs. If you need additional assistance, support is available and development or advanced configuration help can be provided at an hourly rate if needed.

UbiquityOne provides a reliable, flexible platform designed to simplify communication, operations, and growth. One system that brings clarity and control, so you can focus on running your business.

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